About this role
<p><strong>Job Description: Receptionist Virtual Assistant (English Speaking)</strong></p><h3>Location: Remote (Work from Home)</h3><h3>Employment Type: Full-Time</h3><p>Language Requirement: Fluent in English (verbal & written)</p><h3>Job Overview</h3><p>We are seeking a professional, English-speaking Virtual Receptionist to handle front-desk responsibilities virtually. Youll be the first point of contact for our business, offering exceptional customer service through calls, messages, and emails all while working remotely.</p><h3>Key Responsibilities</h3><ul>
<li>Answer incoming calls and route them to the appropriate team member</li>
<li>Respond to customer inquiries via phone, email, and live chat in a professional manner</li>
<li>Manage appointment scheduling, confirmations, and reminders</li>
<li>Maintain and update client contact information and CRM entries</li>
<li>Provide administrative support to internal teams</li>
<li>Greet clients (virtually), record messages, and ensure smooth communication flow</li>
<li>Manage calendars and coordinate meetings</li>
<li>Maintain confidentiality of sensitive information</li>
</ul><h3>Requirements</h3><ul>
<li>Excellent spoken and written English</li>
<li>Proven experience as a receptionist, virtual assistant, or customer support agent</li>
<li>Ability to multitask and manage time efficiently</li>
<li>Professional and friendly demeanor with a customer-first attitude</li>
<li>Proficient in using tools like Google Workspace, Zoom, Calendly, and CRM systems</li>
<li>Stable internet connection and quiet work environment</li>
<li>Willingness to work flexible hours, including weekends (if needed)</li>
</ul><h3>Nice-to-Have</h3><ul>
<li>Experience with international clients</li>
<li>Familiarity with social media management tools or email marketing software</li>
<li>Knowledge of basic administrative or bookkeeping tasks</li>
</ul><p>If you're a confident communicator who loves being the friendly face (and voice) of a business, wed love to hear from you!</p><p>Originally posted on <a href="https://himalayas.app">Himalayas</a></p>
virtual-receptionistcustomer-serviceadministrative-supportvirtual-assistantfront-desk-operationsvirtual-front-desk-receptionistremote-receptionistphone-receptionistvirtual-customer-service-agent