About this role
<h3>Job Description</h3><h3>Partner Sales Specialist</h3><p><strong>About Accruent</strong><br> At Accruent, our mission is to transform the way organizations manage their built environment. Through data-led intelligence, we help people and systems work together more effectively, driving business forward. With over 4,000 customers across 149 countries, our cloud-based solutions enable organizations to optimize real estate, facilities, and asset management—delivering real value through efficiency, compliance, and performance. </p><p><strong>The Role</strong><br> The Partner Sales Specialist is responsible for managing and optimizing the operational backbone of the partner ecosystem. This role ensures a seamless partner experience across quoting, renewals, onboarding, and lifecycle management, while driving efficiency through process excellence and continuous improvement.</p><p>This individual partners cross-functionally with the Partner Team, Deal Enablement, Order Management, Revenue Operations, Technology Partnerships, and Finance to drive operational rigor, visibility, and consistency across all partner-facing processes, while helping operationalize evolving partner program initiatives. </p><h3>What You’ll Do</h3><ul>
<li>Support and optimize back-end partner operations across recruiting, onboarding, growth, and renewals</li>
<li>Continuously improve operational processes to enhance partner experience and internal efficiency</li>
<li>Drive the quote-to-order process for partner deals, including coordination across systems and teams to enable fast and accurate execution</li>
<li>Manage and optimize renewals workflows to improve retention, minimize churn, and enhance forecast accuracy</li>
<li>Establish proactive renewal management practices (e.g., daily/visual management) to prevent late or missed renewals</li>
<li>Design and implement automated workflows to reduce manual effort and increase scalability of partner support </li>
<li>Leverage the <a href="https://himalayas.app/companies/fortive">Fortive</a> Business System (FBS), Lean, or similar methodologies to continuously improve processes and eliminate waste</li>
<li>Document and evolve standard work for quoting, renewals, and partner operations</li>
<li>Manage lead routing, tracking, and attribution for partner-driven opportunities</li>
<li>Serve as the primary liaison with technical teams for partner portal development, ongoing management, and issue resolution</li>
<li>Drive portal enhancements to improve usability, self-service, and partner engagement</li>
<li>Refine and operationalize the partner onboarding program to accelerate time-to-revenue</li>
<li>Partner with the Enablement team to develop scalable onboarding and training content</li>
<li>Design and implement systems to track onboarding progress, completion rates, and performance</li>
<li>Partner with leadership to operationalize evolving partner program structures, policies and requirements</li>
<li>Ensure systems, processes, and reporting scale to support future program enhancements</li>
</ul><h3>What We’re Looking For</h3><h3>Must have: </h3><ul>
<li>5+ years of experience in Partner Operations, Sales Operations, or Business Operations (preferably in a SaaS or channel-driven environment)</li>
<li>Strong experience with CRM systems (e.g., Salesforce) and partner portals</li>
<li>Expert in quote and renewal processing </li>
<li>Demonstrated expertise in workflow automation, process design, and optimization</li>
<li>Excellent communication, stakeholder management, and problem-solving skills</li>
<li>Proven ability to lead cross-functional initiatives and drive alignment</li>
<li>Ability to operate both strategically and tactically in a fast-paced environment</li>
<li>Comfort working in ambiguity with aggressive timelines</li>
</ul><h3>Nice to have: </h3><ul>
<li>Experience supporting channel / partner ecosystems at scale </li>
<li>Familiarity with deal registration, renewal management, and partner lifecycle workflows </li>
<li>Experience optimizing or scaling partner programs</li>
</ul><h3>What We Offer</h3><ul>
<li>A dynamic, international team environment with colleagues across the globe. </li>
<li>Opportunities to develop, grow, and build your success in a fast-moving SaaS company. </li>
<li>Competitive remuneration and benefits package. </li>
<li>An inclusive culture where new ideas and initiatives are welcomed, and your work has real impact. </li>
</ul><p>Originally posted on <a href="https://himalayas.app">Himalayas</a></p>