Czech German Speaking Consultant for IT Security Software (bilingual)

<p><strong>Are you a fluent Czech German speaker? Do you have an IT background?</strong></p><p>Grab this opportunity to work as a consultant for a leading IT Security Software company and help internet users surf the web safely.</p><p></p><p><strong>Patrique Mercier Recruitment </strong>collaborates with the leading IT Security Software company that offers multiple levels of protection for home devices to keep them safe from viruses and online threats.</p><p></p><p>This is your chance to work as a consultant for the worlds top multinational cybersecurity and anti-virus provider.</p><p><em>The work-from-home option is offered to candidates living in Greece or available to relocate.</em></p><h5><strong>What you will do:</strong></h5><ul> <li>Communicate with customers via phone, chat &amp; e-mail</li> <li>Ensure full functionality of the antivirus protection</li> <li>Troubleshoot technical issues using your problem-solving skills</li> <li>Track and follow cases to ensure they closed in an efficient and timely manner</li> <li>Maintain high customer satisfaction, representing a major brand</li> <li>Provide and maintain strong, professional relationships with all partners and show empathy at all times</li> <li>Log the cases on internal systems, while getting up to date with clients products &amp; services.</li> </ul><h5><strong>What you will bring:</strong></h5><ul> <li>Native speaker in <strong>Czech</strong> and fluent in <strong>German</strong> </li> <li>Very good communication skills in English</li> <li>Exceptional written and spoken communication skills, soft skills, as well as problem-solving skills</li> <li>Good knowledge of operating systems &amp; computer applications</li> <li>Empathy and a passion for customer service, solid team and collaboration skills, work independently with limited supervision</li> <li>Ability to adapt and flex style according to customer personality, culture, and profile</li> <li>Help-desk or system admin experience will be considered as an advantage</li> </ul><h5><strong>What we offer:</strong></h5><ul> <li>Complete support to help you ease your relocation to Greece (<em>we cover your flight tickets expenses, hotel accommodation, finding an apartment all at no cost to you</em>)</li> <li>Competitive monthly salary + 2 extra salaries per year</li> <li>Private Health Insurance</li> <li>Numerous benefits and discounts</li> <li>Fully paid training by certified instructors</li> </ul><p>Originally posted on <a href="https://himalayas.app">Himalayas</a></p>