About this role
<ul>
<li>Respond to tenant inquiries via phone, text message, and email.</li>
<li>Provide updates regarding maintenance requests, lease matters, and property-related concerns.</li>
<li>Maintain professional and timely communication with tenants.</li>
<li>Prepare and process new lease agreements.</li>
<li>Manage lease renewals and lease-related documentation.</li>
<li>Assist with move-in and move-out coordination.</li>
<li>Maintain accurate tenant records and lease files.</li>
<li>Receive and manage maintenance work orders.</li>
<li>Coordinate with vendors and contractors regarding repairs and service requests.</li>
<li>Follow up on outstanding maintenance issues and tenant concerns.</li>
<li>Update work order statuses within company systems.</li>
<li>Process tenant statements and related documentation.</li>
<li>Assist with bill payments and administrative property management tasks.</li>
<li>Maintain organized records and property files.</li>
<li>Support daily operations using Rentvine, AppFolio (or applicable property management software), and other company systems.</li>
<li>Perform data entry and record management.</li>
<li>Assist with reporting and documentation tasks.</li>
<li>Support the property management team with additional administrative duties as needed.</li>
</ul><h3>Hard Requirements:</h3><div><ul>
<li>Previous experience in property management, real estate administration, or virtual assistance.</li>
<li>Strong written and verbal English communication skills.</li>
<li>Excellent organizational and multitasking abilities.</li>
<li>Ability to manage tenant communications professionally.</li>
<li>Strong attention to detail and follow-through.</li>
<li>Proficiency with Microsoft Office, Google Workspace, and cloud-based software.</li>
<li>Experience using Rentvine, AppFolio, Buildium, Propertyware, or similar property management systems.</li>
<li>Bilingual in English and Spanish.</li>
<li>Experience handling maintenance coordination and lease administration.</li>
<li>Familiarity with property management processes in the United States.</li>
</ul></div><h3>Schedule:</h3><div>
<div><strong>HOURS/WEEK:</strong></div>
<ul>
<li>40 hours per week</li>
<li>Monday to Friday</li>
<li>9AM - 5PM Pacific Standard Time Zone</li>
</ul>
<div>
<h3>Offer and Benefits:</h3>
<div>
<div><strong>OFFER:</strong></div>
<ul>
<li>Weeks 1–6: $5 USD/hour </li>
<li>Weeks 7-12: $6 USD/hour </li>
<li>Weeks 13 onwards: $7 USD/hour </li>
</ul>
</div>
</div>
</div><p>Originally posted on <a href="https://himalayas.app">Himalayas</a></p>
property-managementadministrative-assistantreal-estate-administrationvirtual-assistant